Frequently Asked Questions



How do I access my old account?

You will receive an email to the address you used to sign up on the original site. From there, you can reset your password and use the same login on the new site! If you didn't receive an email, you can also reset your password by clicking on "Login" and then "Forgot your password?" and then input the original email you used.



What's different about the site?

The site has been given a modernized look and feel. You’ll also have access to the following new features:

    Data

    You now have the ability to extract the data that you have entered into the site, in the form of a spreadsheet (.csv) for further manipulation in outside spreadsheet programs such as Excel.


    You can now compare water quality data for two sites side-by-side. No more switching tabs to compare water qualities between two locations!


    The water quality graphs have been simplified for a cleaner and less cluttered viewing experience. Individual data points are averages of all the data entries submitted that day. You can now click on these to view as histograms.


    Some of our less-used datasheets are no longer supported for entry into the new site. These include the Invasive Species, StreamFlow, and Pebble Count datasheets. These are still available on the resource section of the site in PDF format.


    Security

    There are now two primary security roles: Editors and Contributors. Editors are teachers which manage students and data at their school. Contributors are students who can add and view data on a site.


    Most pages on this site now require you to log in, and users can only contribute to schools they are a member of.


    Users

    You will also notice that individual users no longer have a unique profile page, but you can still find all of your data located on the sites in which you have participated.


    New users joining a school must be approved by one of its editors before they can log in and start participating. Users will receive an email when their account is approved.


    New schools are now created in the registration page, and are approved by a web admin before they become active. As a new Editor, you will receive an email when your organization is approved and ready to use. From the manage accounts page you can approve new Contributors and Editors.



What if I run into an unexpected error?

As with any new website, there are bound to be some issues (we like to call these "unexpected features"). If you do encounter any issues, please send us an email at info@streamwebs.org and we will work with you to resolve them as quickly as we can.